NedERA helps teachers, parents and students address a critical part of education all the behavior and academic skills kids need for success, like persistence, performance, on task, assignments, exams, classroom content, creativity and teamwork among others. Thousands of teachers use NedERA to recognize those skills in the classroom and involve parents at home. In order to enable this, we’ve made sure NedERA is a safe and private environment for teachers, parents and students. In order to accomplish this task, we collect the following types of information:
Information about Schools: We ask for certain information when a School administrator registers a School with NedERA, or if the administrator corresponds with us online, including a name, school name, school district, school email address and/or account name and password, phone number, message content, and information relating to the School’s information systems. We may also retain information provided by a School if the School sends us a message, posts content to our website or through our Platform, or responds to emails or surveys. Once a School begins using the NedERA Platform, we will keep records of activities related to the Platform. We use this information to operate, maintain, and provide to the features and functionality of the Platform, to analyze our Platform offerings and functionality, and to communicate with our Schools and website visitors.
Student Data: NedERA may have access to personally identifiable information about students (“Student Data”) in the course of providing its Platform to a School. We consider Student Data to be confidential and do not use such data for any purpose other than to provide the Platform on the School’s behalf. In many instances, NedERA receives Student Data only from the School and never interacts with the Student directly. In some instances, depending on the level of NedERA’s Platform selected by the School, the Schools may allow Students to log into the NedERA’s Platform. In that instance, the School provides each student with login credentials and confirms that it has obtained appropriate parental consents, as needed, before the student is permitted to access the Platform.
NedERA has access to Student Data only as requested by the School and only for the purposes of performance on the School’s behalf. If you are a Student or parent, please contact your School if you have questions about the School’s use of technology Platform providers like NedERA. If a Student contacts NedERA with a question about our Platform, we will collect personal information from that Student only as necessary to respond to the Student’s request and direct the Student to contact the Student’s School, and we will then delete or anonymize the personal data of the Student after providing our response.
Information collected through technology: We automatically collect certain types of usage information when visitors view our website or use our Platform. We may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets NedERA help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Platform (e.g., the pages you view, the links you click and other actions you take on the Platform), and allow us to track your usage of the Platform over time. We may collect log file information from your browser or mobile device each time you access the Platform. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, number of clicks and how you interact with links on the Platform, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTMLbased emails sent to our Schools to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Platform. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Platform. We do not allow third party advertising networks to collect information about the users of our Site or Platform.
We use or may use the data collected through cookies, log files, device identifiers, and clear gifs information to: (a) remember information so that a user will not have to reenter it during subsequent visits; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our Platform; (d) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Platform; (e) diagnose or fix technology problems; and (f) help users efficiently access information after signing in.