NedERA helps teachers, parents and students address a critical part of education all the behavior and academic skills kids need for success, like persistence, performance, on task, assignments, exams, classroom content, creativity and teamwork among others. Thousands of teachers use NedERA to recognize those skills in the classroom and involve parents at home. In order to enable this, we’ve made sure NedERA is a safe and private environment for teachers, parents and students. In order to accomplish this task, we collect the following types of information:
Information about Schools: We ask for certain information when a School administrator registers a School with NedERA, or if the administrator corresponds with us online, including a name, school name, school district, school email address and/or account name and password, phone number, message content, and information relating to the School’s information systems. We may also retain information provided by a School if the School sends us a message, posts content to our website or through our Platform, or responds to emails or surveys. Once a School begins using the NedERA Platform, we will keep records of activities related to the Platform. We use this information to operate, maintain, and provide to the features and functionality of the Platform, to analyze our Platform offerings and functionality, and to communicate with our Schools and website visitors.
Student Data: NedERA may have access to personally identifiable information about students (“Student Data”) in the course of providing its Platform to a School. We consider Student Data to be confidential and do not use such data for any purpose other than to provide the Platform on the School’s behalf. In many instances, NedERA receives Student Data only from the School and never interacts with the Student directly. In some instances, depending on the level of NedERA’s Platform selected by the School, the Schools may allow Students to log into the NedERA’s Platform. In that instance, the School provides each student with login credentials and confirms that it has obtained appropriate parental consents, as needed, before the student is permitted to access the Platform.
NedERA has access to Student Data only as requested by the School and only for the purposes of performance on the School’s behalf. If you are a Student or parent, please contact your School if you have questions about the School’s use of technology Platform providers like NedERA. If a Student contacts NedERA with a question about our Platform, we will collect personal information from that Student only as necessary to respond to the Student’s request and direct the Student to contact the Student’s School, and we will then delete or anonymize the personal data of the Student after providing our response.
Information collected through technology: We automatically collect certain types of usage information when visitors view our website or use our Platform. We may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets NedERA help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Platform (e.g., the pages you view, the links you click and other actions you take on the Platform), and allow us to track your usage of the Platform over time. We may collect log file information from your browser or mobile device each time you access the Platform. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, number of clicks and how you interact with links on the Platform, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTMLbased emails sent to our Schools to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Platform. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Platform. We do not allow third party advertising networks to collect information about the users of our Site or Platform.
We use or may use the data collected through cookies, log files, device identifiers, and clear gifs information to: (a) remember information so that a user will not have to reenter it during subsequent visits; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our Platform; (d) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Platform; (e) diagnose or fix technology problems; and (f) help users efficiently access information after signing in.
Our Software uses financial institution security type at the software and network level to ensure all data is transmitted securely. This includes use of TLS / SSL protocols and secure firewalls within the data center.
NedERA only shares personal information in a few limited circumstances, described below. We do not rent or sell information for other purposes.
Who we may share information with:
In the event of a change of control: If we sell, divest or transfer our business, we will not transfer personal information of our customers unless the new owner intends to maintain and provide the Platforms a going concern, and provided that the new owner has agreed to data privacy standards no less stringent than our own. In such case we will provide you with notice and an opportunity to opt-out of the transfer of personally identifiable Student Data.
Storage and processing: Any information collected through the Platform is stored and processed in the United States. If you use our Platform outside of the United States, you consent to have your data transferred to the United States.
Keeping information safe: NedERA maintains strict administrative, technical and physical procedures to protect information stored in our servers, which are located in the United States. Access to information is limited (through user/password credentials and two factor authentication) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.
Account information and settings: Schools may update account information and modify Platforms by signing into the administrator account. Schools and other website visitors can opt-out of receiving promotional email from us by clicking on the “unsubscribe” feature at the bottom of each email. Sorry, you cannot unsubscribe from Platform-related messaging.
If you have any questions about reviewing or modifying account information, contact us directly at email@example.com
Access to Student Data: Student Data is provided and controlled by the Schools. If you have any questions about reviewing, modifying, or deleting personal information of a student, please contact your School directly.
Deleting or disabling cookies: You may be able to disallow cookies to be set on your browser. Please look for instructions on how to delete or disable cookies and other tracking/recording tools on your browser’s technical settings. You may not be able to delete or disable cookies on certain mobile devices and/or certain browsers. Remember, disabling cookies may disable many of the features available on the Platform, so we recommend you leave cookies enabled.
How long we keep User Content: Following termination or deactivation of a School account, NedERA may retain profile information and content for a commercially reasonable time for backup, archival, or audit purposes, but any and all Student Data associated with the School will be deleted promptly. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please contact firstname.lastname@example.org
NedERA does not knowingly collect any information from children under the age of 13 unless the School has obtained appropriate parental consent for the student to use the Platform. Please contact us email@example.com if you believe we have inadvertently collected personal information of a child under 13 without proper parental consents so that we may delete such data as soon as possible.
We are not responsible for the practices employed by websites, applications or Platforms linked to or from our Platform. We recommend that the School review the privacy policies of other applications before authorizing a third party to access data through the Platform.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process but advice users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / Platforms they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or Platform that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and Platforms supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.